We understand that your privacy and the security of your personal information is extremely important. We are committed to protecting your privacy when you visit our website, use our services or contact us for information. It is important to us that we respect your privacy in everything we do. This Privacy Notice sets out what personal data we collect, what we do with it and how we secure your data. We also explain your rights in relation to the personal data we hold about you and how you can exercise your rights or register a complaint.
Our contact details:
Jarvisfields Ltd., 132 Winchester Road, SO53 2DS
Website: www.jarvisfields.com
Email of our Data Protection Officer: lvn@jarvisfields.com
ICO Registration number: ZA537208
Personal Data we collect:
We only collect information we need for business purposes and to provide our consulting services. We currently collect and process the following personal information:
a. Name
b. Address
c. Telephone number
d. Email address (including business email address).
e. Bank account and payment card.
f. Feedback and personal quotes you provide to us including by phone, email, post, at events or when you communicate with us via social media.
g. Information about whether or not you want to receive marketing communications.
h. Contracts and agreements with service providers and clients.
i. Photographs and video from events.
j. IP address
You are under no obligation to provide any information but if you do not then it might be more difficult to provide you with certain services or information.
How we obtain and use personal data:
Most of the personal information we process was provided directly by you for one of the following reasons:
a. To provide advice and our services.
b. To provide a quote for our services.
c. To perform an agreed contract.
d. To respond to enquiries or correspondence.
e. To receive marketing emails from us.
Lawful Basis for processing personal data:
In most instances our lawful basis for processing is to meet our contractual obligations. In some instances we process data for our legitimate business interests to ensure the efficient running of our company.
What we do with the information:
We use personal data in the following ways:
a. To provide consulting services on policies, audits and for staff training.
b. To personalise your browsing experience and monitor trends on our website (please see our Cookie Policy).
c. To send our newsletter if you have signed up to receive it.
d. To contact you, following your enquiry, reply to any questions, suggestions, issues or complaints you have contacted us about.
In instances where data is transferred outside of the United Kingdom we ensure that contracts contain appropriate safeguarding measures and that you are aware of this transfer.
Cookie Policy:
We use two cookies on our website. Cookies are small text files containing information sent by a web server to a web browser and stored on your computer, tablet or mobile phone when you visit certain web pages. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. Our website uses one essential cookie to optimise the functionality of the site and one non-essential, session cookie to distinguish between humans and bots. Session cookies will be deleted from your computer when you close your browser. If you click through to another website from our website that third party website may also use cookies. When you link through to another website you should read the privacy notice which applies to that website. To learn more about cookies please see www.aboutcookies.org.uk.
How we store your information:
Your information is securely stored on password protected hardware and in secure filing cabinets. We keep personal data for only as long as necessary. In most cases, our retention period will come to an end six years after the end of your relationship with us but we review personal data we hold every two years to establish if it is still necessary for us to store and that the information we hold is accurate. In some cases, we are required to keep personal data for longer to comply with our legal obligations. When we no longer need your personal data or have a legal obligation to store the data, we will dispose of your information by deleting it from all our systems and securely disposing of paper files.
Please contact our Data Protection Officer for more information on our Retention Policy.
Our website is hosted by Go-Daddy and information that we collect is stored on a Microsoft hosted instance of Office365. This is necessary to process the information and send you any information you have requested. Some of our service providers transfer data outside of the United Kingdom. For more information about the service providers please see:
Go-Daddy: https://uk.godaddy.com/Agreements/Privacy.aspx
Microsoft: https://www.microsoft.com/en-us/trustcenter/guidance/risk-assessment
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
We do not make use of automated decision making. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. We might require you to provide proof of your identity. Please contact our Data Protection Officer if you want to exercise any of your rights.
How to complain:
In the first instance please send complaints to our Data Protection Officer. If you are not happy with the response you received from us or how we used your data, please send your complaint to the Information Commissioner’s Office.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
From time to time we may add or change functions, features or products to our website or add or change services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Notice.
Last updated: 28 January 2023
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